Joey Collier

Smyrna, GA, United States

Posted

21 Mar 15:50

!If you signed up for an annual or monthly WelderSkills subscription from our iOS app, please read below!

As we approach our closure date in late July, I'm working to make sure that:

1. annual users who aren't able to get a full year of WelderSkills are provided with prorated refunds. 

2. iOS users aren't auto renewed when the site closes

Apple puts some extra hurdles in the process of doing that, so let me explain those really quick!

First, to cancel your current WelderSkills annual or monthly plan:

  • On your device open settings

  • Click on your name/profile at the top

  • Then subscriptions

  • Find WelderSkills from your subscriptions list  

  • Click cancel

  • This will make sure that you aren't auto renewed when we close the site!

If you signed up for the annual plan after July of 2024 you are eligible for a prorated refund!

To apply for a refund, follow the instructions here:

https://support.apple.com/en-us/118223

Let them know in the details that the WelderSkills service is ending in late July, before the end of your subscription period, so you'd like a refund for the remaining time that you won't be able to use.

If they deny your request, shoot me an email -  joey@welderskills.com or fill out the contact form and we'll take it from there!

Quick version:

Make sure you cancel your WelderSkills subscription from your iOS device since I can't do it on your behalf. Follow the link above if you'd like to request a refund and email joey@welderskills.com with any questions!

Thanks everybody

3

Posted

20 Mar 16:55

For anyone who wants an update on Dad's health, he made an announcement via YouTube today.

https://www.youtube.com/watch?v=04tWGHNtzUg

2

Posted

10 Mar 16:45

Hey everybody, this channel is where I'll continue to provide updates and answer questions as we move closer to our site closure. Feel free to post in here with any questions about that. 

As of now, I've started work on refunds/cancellations.

Some of you will see automated emails stating that your account has been cancelled. This is to prevent you from getting billed prior to the site closing down. 

Just to be clear - you'll still have full access for your subscription period. I just don't want anyone getting hit with an annual auto renewal days or weeks prior to us shutting down. 

If you'd still like to have access at the end of your annual subscription (but BEFORE site closure), email joey@welderskills.com and I can help you with that!

3

Posted

06 Mar 17:31

Hey everybody, I have a rather unfortunate announcement to make.

We're gonna be closing WelderSkills in late July. Many of you have likely noticed that things have slowed down a bit around here lately. That's largely because my Dad (Jody) is currently in the hospital receiving treatment for a rather serious diagnosis. He has a long, hard road ahead, and his treatment will require 100% of his focus for the foreseeable future.

Closure is certainly not what we'd like to do, but without my Dad's contributions (both on camera and behind the scenes) WelderSkills just won't be getting the attention it deserves, and won't be able to earn your membership fee every month with new content. WelderSkills is a product whose quality we are committed to maintaining. If it's beyond our ability to meet that quality standard, then we don't feel right in offering it to you all.

For those of you who have signed up with an annual membership after July of 2024, I realize you won't be able to get your full year of access. For that reason, I'll begin processing prorated refunds very soon for members who won't be getting their full year (For instance, if you signed up last October, you'll receive a refund for 3 months of service). If you signed up for an annual subscription using the App Store or Google Play, send me an email to get your refund because that process works a little differently (joey@welderskills.com).

As a thank you for signing up with us, our full course library (Intro to TIG, MIG, Stick and mini courses) will be made available to download until we close the service for all active members. Aside from that, the WelderSkills service will maintain all functionality until we go offline.

Thank you all so much for giving this thing a shot. I had a great time working on it, and please believe me that this announcement absolutely sucks to make. It's truly been an honor and something I'm really proud of building with my Dad, all of our awesome instructors, and each of you.

-Joey

Feel free to comment here or email me with any questions at joey@welderskills.com

I'll continue to post updates as I have them!

EDIT: moved to new channel 'WelderSkillsClosure' where I'll discuss all details related to that!

22

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13 Feb 17:45

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12 Feb 14:09

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10 Feb 14:20

Sam and Aren going live this Wednesday at 8 pm EST

https://welderskills.com/programs/live-d1errdtdj6s

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29 Jan 19:21

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22 Jan 14:06

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15 Jan 11:30