!If you signed up for an annual or monthly WelderSkills subscription from our iOS app, please read below!
As we approach our closure date in late July, I'm working to make sure that:
1. annual users who aren't able to get a full year of WelderSkills are provided with prorated refunds.
2. iOS users aren't auto renewed when the site closes
Apple puts some extra hurdles in the process of doing that, so let me explain those really quick!
First, to cancel your current WelderSkills annual or monthly plan:
On your device open settings
Click on your name/profile at the top
Then subscriptions
Find WelderSkills from your subscriptions list
Click cancel
This will make sure that you aren't auto renewed when we close the site!
If you signed up for the annual plan after July of 2024 you are eligible for a prorated refund!
To apply for a refund, follow the instructions here:
https://support.apple.com/en-us/118223
Let them know in the details that the WelderSkills service is ending in late July, before the end of your subscription period, so you'd like a refund for the remaining time that you won't be able to use.
If they deny your request, shoot me an email - joey@welderskills.com or fill out the contact form and we'll take it from there!
Quick version:
Make sure you cancel your WelderSkills subscription from your iOS device since I can't do it on your behalf. Follow the link above if you'd like to request a refund and email joey@welderskills.com with any questions!
Thanks everybody